Returns & Exchanges
At Shop VIP Wear, we want you to feel like a celebrity in every piece you purchase. If you are not completely satisfied with your order, we offer a 30-day window for returns and exchanges on all items in original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing